Smith Lawn Services offers a range of maintenance services for every property owner. For the residential homeowner who wants someone to do it all, we can provide a full-service program that covers every aspect of yard maintenance. We also provide smaller-scale services for the individual who only wants help with a few specific tasks. And for most of our customers, we provide something in-between. What kind of service plan do you want?
We ALWAYS provide guaranteed quotes prior to performing the work and you will NOT be charged for anything above the quoted price. We never tack on hidden charges you didn’t know about, and you can rest assured that you’ll always know what your cost is.
We can also keep an eye on your entire yard and point out things that we think you might be interested in taking care of… Would you like the hedges along the driveway trimmed? Would you like a fresh layer of bark applied to your front gardens this Spring? Would you like those dead leaves raked out of your flower beds? Would you like those Rhododendrons along your sidewalk pruned? Of course, there is never any obligation to request any of the additional services that we recommend, but we feel that is a decision best made by you. Over time, we will understand you and your needs better and better and tailor our suggestions to you. We feel that our ongoing maintenance is like any other healthy long-term relationship.
Why Smith Lawn Services?
After you’ve made the decision to hire someone to care for your yard, it can be difficult and overwhelming to find the right company. It seems like there are so many to choose from! Some never call you back, some seem to be too eager for your business, and others just seem a little creepy. When making your decision, consider the following:
- Smith Lawn Services is the “right” size – not too small and not too big. We’re big enough – we have the manpower to perform larger jobs efficiently. We have all the right equipment. We know a lot about our industry. We run this business like a business. Our crew is professional. Most importantly – we’re a legitimate business.
- We specialize in serving homeowners on the Eastside, and having this focus allows us to offer competitive rates. Our customers consistently tell us that we offer “the most bang for the buck” (see Customer Comments). Of course, there will always be someone who can provide cheaper service – but over the years, these providers drop out of the picture and new ones crop up – it’s an inevitable occurrence in our industry. We’ve seen a lot of them come and go. But when compared to lasting, legitimate businesses, our rates are competitive and reasonable.
- We specialize in maintenance. Many landscape installation contractors also offer maintenance service (especially in this economy, when installation jobs are less numerous). We feel that’s the same as having a building contractor clean the house they built you. Simply put, landscaping and lawn maintenance are two different business models – even the State of Washington defines them as two different business entities. 9 times out of 10, we’ll charge you less for better service than a landscaper. An added bonus? We can also do most small-scale landscape improvement projects for you – and our rates are still less than the big landscape company you’re thinking of. Need a concrete patio, a 10-foot retaining wall, or a new neighborhood development landscaped? Call that other company. Otherwise, we pride ourselves on being your best bet. Why? Our business model is already set up as a maintenance and small-projects company. We don’t have expensive backhoes and tractors that we carry debt on. Our liability insurance is less costly per manhour, and so on.
- You can count on our experience. Our senior crew leader and founder of the company, Jaron Smith has almost 20 years of experience in the grounds maintenance industry – including nursery work, a position as a golf course superintendent, and over a decade of providing lawn care to homeowners. Our crew members that he supervises are trained, experienced, and genuinely interested in doing good work for you. We have low turn-over and retain our guys from one season to the next. We do make mistakes – we’re human – and we make it right when that happens. More importantly, our crew have had those learning opportunities and have grown from them. We believe in continuous improvement.
- We believe in customer service. Simply put, we want you to be happy with our work – we aren’t satisfied unless you are. Guaranteed. This is one reason that we see so many referrals. In a typical year, more than a third of all of our new customers were recommended to us by their friends, neighbors, or colleagues. We think that says volumes about the way we care for you as a customer.
- You can depend on us. We’re reliable. We show up when we say we will. We do what we say we’re going to do. When something comes up (as happens from time to time: the weather interferes, illness keeps our guys at home, etc), we do our best to stay in touch and keep you updated. Stuff is going to happen – but with a dedicated admin in the office, we do our best to keep you informed. Bottom line: we want you to trust us.
- We’re easy to work with because of our great communication skills. Our customers are always telling us how easy it is to talk with us. And we’re great at listening. Yards are different. People are different. If you have something envisioned, we’ll discuss it with you until we have that same vision in our mind. Then we make sure that the finished project is the same as the vision.
- We’re honest. If you ask us to do something we aren’t licensed to do, we won’t do it and we’ll tell you so. We might have a referral for you, because we work closely with other companies who provide overlapping services. And it could be that we just aren’t right for the job – if that is the case, we’ll tell you so. As much as we want to work with you, we realize that we aren’t the best fit for everyone.
- You can actually reach us. We have someone in the office every day. If you do end up leaving a message, we call you back promptly. We read and respond to your emails right away. Being able to contact us how and when it’s convenient for you is important to us. We get plenty of emails from customers that sent them at 1:00 am – and if that’s what your schedule is like, we understand.
- We’re a family-owned, family-operated business that cares. We treat our employees well. We’re involved in the community. We support charitable organizations. We give back to local programs that support our youth. We believe that running a business carries a greater responsibility than pleasing our accountant.
Still undecided? Our quotes are free and carry no obligation. Unlike one of the big chain guys, we’re not going to harass you with phone calls and endless follow-ups. Get a quote to see what our service could be like compared to what you’re getting now. Or envision a life where you don’t have to do it yourself.
We are friendly and honest people living on the Eastside. We see our customers at the grocery store, at the movies, and at our kids’ activities. Customers who hired us for a one-time project ten years ago will still stop us at the park and chat about how things are going. We’re proud to say “great!”
